How to Claim Your Google Business Profile: A Step-by-Step Guide

Claiming your Google Business Profile (formerly Google My Business) is a crucial step in establishing your online presence and attracting local customers. This step-by-step guide will help you get your profile created and verified in no time.

Brad Wetherall

10/31/20242 min read

Claiming your Google Business Profile (formerly Google My Business) is a crucial step in establishing your online presence and attracting local customers. By claiming your listing, you can control your business information, respond to reviews, and post updates.

Here's a step-by-step guide on how to claim your Google Business Profile:

1. Sign In to Google:

  • Ensure you're signed in to the Google account you want to manage the business with. If you don't have a Google account, you will need to create one.


2. Search for Your Business:

  • Go to Google and search for your business name.

  • If your business is already listed, you'll see a knowledge panel with your business information.


3. Claim Your Business:

  • Click on the "Own this business?" link

  • You may be asked to verify your business through phone, email, or video.


4. Verify Your Business:

  • Phone Verification: Google will call your business phone number with a verification code.

  • Email Verification: You'll receive a verification code via email.

  • Video Verification: You'll need to record a video showing "existence" and "affiliation". See this guide, on how our tips on to complete video verification.


5. Complete Your Business Profile:

  • Once verified, you can edit and update your business information:

    • Business Name: Ensure it's accurate and consistent with your branding.

    • Business Category: Choose the most relevant category for your business.

    • Business Address: Provide your physical address.

    • Business Phone Number: Add your business phone number.

    • Business Hours: Specify your business hours.

    • Website: Link to your business website.


Tips for Optimizing Your Google Business Profile:

  • Add High-Quality Photos: Use clear and attractive photos of your business, products, and services.

  • Encourage Customer Reviews: Positive reviews can boost your business's reputation.

  • Post Regularly: Share updates, promotions, and events through Google Posts.

  • Respond to Reviews: Engage with customers by responding to reviews, both positive and negative.

  • Verify Your Business: Video verification can further enhance your profile's credibility.

By following these steps and optimizing your Google Business Profile, you can improve your local search rankings, attract more customers, and build a strong online presence.

Brad Wetherall is the former Director of Operations for the Google Business Profile and Founder & CEO of BitWize Consulting. Brad is an expert in Google Business Profile, and has been featured speaker for both LocalU, and BrightonSEO