Your Business Efficiency Consultant

Need a seasoned executive without the full-time commitment? Fractional Leadership offers expert guidance and strategic direction on a flexible basis.

Our fractional leadership service offers strategic guidance, process improvement, and team development to drive business growth. With a proven track record in SAAS, we deliver measurable results and a rapid ROI.

Technical Program Management

Drive your projects to success with expert guidance. Our Fractional Technical Program Management services deliver strategic leadership, operational efficiency, and risk mitigation. With a proven track record in complex program execution, we help you achieve your goals on time and within budget.

Scaled Customer Support

Elevate your customer support function with expert leadership. Our Fractional Customer Support Leaders optimize operations, build high-performance teams, and drive exceptional customer experiences. Gain a competitive edge through strategic guidance and proven methodologies.

Process Improvement

Transform your business with expert process improvement consulting. Our team identifies bottlenecks, optimizes workflows, and delivers measurable results. Achieve operational excellence and gain a competitive edge.

Need a Temporary C-Level Operations Leader?

Need a seasoned executive without the full-time commitment?
Fractional Leadership offers expert guidance and strategic direction on a flexible basis.

Access C-suite experience to tackle your toughest challenges.

Supported 120M+ businesses globally with an annual budget of $65M

Reduced escalation rate by 15% by improving self help collateral

Launched Google's experimental facial recognition payments solution, Google Hands Free

Launched 150+ product features (annually) while reducing contact rate by 24%

Created Google's "Small Business Advisor" program

Successfully automated 30% of support cases, resulting in savings of over $10M per year

Fractional Operations Executive

BitWize Consulting is a available for fractional operational leadership roles. If you need someone to help scale your business, Brad can help create the organizational infrastructure needed for success.

person holding pencil near laptop computer

Expert Guidance Available

Benefit from our founder's 10 years of experience at Google to boost your business.

Professional Support Team

Our team is dedicated to helping your business stand out on Google.

Brad led operations for Google My Business, now Google Business Profile, demonstrating strong focus on operational rigor. Highly organized and detail-oriented. Brad was able to dig into critical issues, grasp detailed processes and drive best practices, ensuring that work is carried out efficiently and to a high standard.

Sam Wilson

Director, Google Technical Services

Brad understands his products thoroughly, identifies bottlenecks and areas of inefficiency, and work with his team and stakeholders to deploy improvements and new solutions and measure their effectiveness. Brad also works proactively with product & engineering leadership to thoroughly plan for new product launches and seamless new deployments.

Mike Marom

Head of Partner Strategy & Operations, Stripe